Refund Policy

30-day guarantee for initial purchases

You may request a full refund within 30 calendar days of your first annual VIP payment or a lifetime VIP purchase. The 30-day period starts on the date of that payment. This additional guarantee does not apply to annual renewal payments.

Canceling a subscription stops future renewals but does not automatically refund a payment already made. Your mandatory consumer rights and any applicable Paddle buyer refund rights remain available, including for renewals.

How to request a refund

Email [email protected] with your order details, or contact Paddle buyer support directly. Paddle handles payment refunds. To stop future renewal, use the subscription management link in your Paddle receipt or contact us for help.

After a refund

After an approved full refund or chargeback, the corresponding direct-download license is revoked. An offline device may continue to show access until its current signed entitlement expires. Partial refund requests are reviewed individually.

Mac App Store purchases

For purchases made through the Mac App Store, request a refund using Apple’s purchase support. Apple’s terms and applicable law govern those transactions.